Frequently Asked
Questions (FAQ)

Frequently Asked Questions

Find answers and general information quickly about our services.

Still can’t find the info you need? Then contact us here.

What types of cleaning services do you offer?

We offer a wide range of cleaning services, including residential cleaning, commercial cleaning, office cleaning, post-renovation cleaning, move-in/out cleaning, and more. We tailor our services to meet your specific needs.

How often can I schedule cleaning services?

We offer flexible scheduling options to accommodate your needs. You can schedule our services on a daily, weekly, bi-weekly, monthly, or one-time basis, depending on your preferences and requirements.

What areas of the home or office do you clean?

We clean all areas according to your preferences and specifications. Our services typically cover common areas, bedrooms, bathrooms, kitchens, living rooms, dining areas, and any additional spaces you would like us to focus on.

Can I request additional services or customize my cleaning package?

Absolutely! We understand that every customer has unique needs and preferences. We offer the flexibility to customize your cleaning package or add-on additional services to ensure we meet your specific requirements.

How long will it take to clean my space?

The duration of the cleaning process depends on various factors, including the size of the space, the level of cleaning required, and any specific requests or additional services. We can provide you with an estimated timeframe based on your specific needs.

How often should I schedule cleaning services?

The frequency of cleaning services depends on your preferences and the needs of your space. We offer flexible scheduling options, including one-time, weekly, bi-weekly, or monthly cleaning. We can help you determine the best cleaning schedule based on your lifestyle and the level of cleanliness you desire.

Is there a minimum or maximum contract duration?

We offer both short-term and long-term cleaning service options. Whether you need a one-time cleaning or an ongoing service, we can accommodate your needs. There are no strict minimum or maximum contract durations, allowing you to choose the option that suits you best.

Is your cleaning service pet-friendly?

Yes, we are pet-friendly! We understand that pets are a part of the family, and we take their safety and well-being into consideration during our cleaning process. Please let us know if you have any special instructions or concerns regarding your pets.

Can I provide specific instructions for cleaning certain areas or items?

Absolutely! We encourage open communication and value your input. You can provide us with specific instructions or areas of focus, and our cleaning team will ensure they are followed to meet your expectations.

Can I request specific cleaning tasks or areas to focus on?

Absolutely! We understand that every home or business has unique cleaning needs. You can provide us with specific instructions, areas to focus on, or any particular cleaning tasks you want us to prioritize. We strive to tailor our services to meet your specific requirements.

What if I have to reschedule or cancel a cleaning appointment?

We understand that unforeseen circumstances may arise. If you need to reschedule or cancel a cleaning appointment, we kindly ask for at least 24 hours’ notice. This allows us to adjust our schedule accordingly and provide optimal service to all our clients.

How do I book your cleaning services?

Booking our cleaning services is easy! You can contact us by WhatsApp  to request a cleaning service. Our friendly team will guide you through the process and help you schedule the cleaning services that best suit your needs.

If you have any other questions or would like to inquire about specific cleaning services, please feel free to contact us directly. We’re here to provide exceptional cleaning services and ensure your satisfaction every step of the way!

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Contact us by clicking the “CONTACT US” button below.
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